Quick Policy Snapshot

• Ages 6 and up only inside the Lab

• No food or drinks allowed inside the trailer

• Flat, level ground required for setup (driveways not guaranteed)

• Trailer remains stationary once parked

• $100 deposit required to reserve your event

• Booking adult must be reachable during the event

 

Frequently Asked Questions

 

Is there a minimum age requirement?

Yes. Guests must be 6 years of age or older to enter the Game Lab. This policy helps keep the Lab safe, clean, and fully functional for all guests. Children under 6 are not permitted inside the Lab.

 

Do you allow food or drinks inside the trailer?

No. Due to the amount of high-end gaming equipment, food and drinks are not allowed inside the trailer. Guests may eat outside the Lab. Hand sanitizer is available before entering.

 

Do you drive with kids inside the trailer?

No. Safety is our priority. Once parked, the trailer remains stationary for the entire event.

 

What gaming systems do you offer?

We currently offer:

• 5 PlayStation 5 consoles

• 5 Xbox Series X consoles

• 4 Nintendo Switch consoles

• 1 Nintendo Switch 2

With hundreds of games available.

 

Is the trailer heated and air conditioned?

Yes. The Lab is fully climate-controlled to keep guests comfortable and equipment properly maintained year-round.

 

Is there internet in the trailer?

Yes. We use a T-Mobile internet connection, which works depending on location. We also carry a 300-foot Ethernet cable to connect to your internet if available.
Popular games that require internet include Fortnite, Roblox, Call of Duty Warzone, and Apex Legends.

 

How many guests can fit in the trailer?

Up to 20 guests inside the trailer, depending on size. Two outdoor 50-inch TVs may be added (weather permitting).

 

How many guests can play at one time?

Up to 20 guests at once indoors, and up to 28 guests total when outdoor TVs are used. 4 players per TV.

 

Can guests bring their own games?

Yes. Guests are welcome to bring their own games to make the experience personal. Some of our game coaches even leave behind personal favorites.

 

What types of games are offered?

We offer a wide range of popular multiplayer games. Prior to your event, we can ensure only age-appropriate and approved games are available. No game will ever be provided without your approval.

 

Do you allow M-rated games?

M-rated games are only available with prior approval from the booking adult. Without approval, those games will not be accessible.

 

How early do you arrive for setup?

We arrive 30 to 60 minutes before your scheduled start time to park, power up, and test all systems. Setup time does not count against your event time.

 

What kind of space is required for the trailer?

A flat, level surface is required for safe operation. Flat ground works best every time.
We do not guarantee driveway access. Suitable spaces include parking lots, school or church lots, cul-de-sacs, or other level paved areas. The area must be clear of vehicles before arrival.

 

Do you need access to power?

No. The Lab is fully self-powered using our onboard generator. We may request outlet access only if connecting to your internet via Ethernet.

 

Do you run on a generator?

Yes. All systems, lighting, and climate control are powered by a generator. Noise levels are minimal and comparable to standard commercial generators. In extreme cold or severe weather, startup times may vary.

 

Is there a bathroom inside the trailer?

No. There is no restroom inside the trailer. Guests should plan to use available restrooms at the event location.

 

What happens if guests arrive late?

Your event time begins at the scheduled start time, not when guests arrive. Additional time may be added only if availability allows and will be billed accordingly.

 

Do your staff supervise the kids?

Yes. Our game coaches actively supervise gameplay, manage rotations, and monitor equipment. Parents are not required to remain on-site; however, the booking adult must be reachable for the duration of the event. We reserve the right to pause or end gameplay if behavior becomes unsafe or equipment is being mishandled.

 

Why don’t you offer pizza or cake?

To keep pricing simple and affordable, we focus strictly on entertainment services. Providing food would increase costs and could cause delays. We cannot guarantee the quality or freshness of food from third-party vendors.

 

Is there a deposit required?

Yes. A $100 deposit is required to reserve your event.

• Remaining balance due 14 days prior to the event

• Cancellations more than 14 days in advance receive a full deposit refund

• Cancellations within 14 days forfeit the deposit

• Failure to pay the balance 14 days prior results in cancellation and forfeiture of deposit

All cancellations must be submitted by email only to info@round1gaming.com.

 

How do I reserve an event?

Click “Book Now” anywhere on the website and complete the booking request form. Once availability is confirmed, an invoice will be emailed with a secure payment link. Payments are processed through Wix. We accept major credit cards, PayPal, and CashApp. Cash and checks are not accepted.

 

How old do you have to be to reserve an event?

You must be 18 years or older to reserve an event. If we arrive and no responsible adult is reachable, we reserve the right to end the event with no refund.

 

How do you reschedule an event?

You may reschedule one time only within 60 days of your original event date, based on availability.

 

What if there is bad weather?

Our trailer operates in most weather conditions. If severe weather creates safety concerns, we will contact you. Weather-related cancellations are eligible for rescheduling only.

 

What if the trailer experiences a breakdown?

In the rare event of a mechanical issue, we will offer a full refund or reschedule.

 

Can guests take photos or videos?

Yes. Guests may take photos and videos. We may occasionally capture content for marketing. If you prefer your event not be photographed or shared, notify us in advance.

 

Are you insured?

Yes. We are fully insured. Proof of insurance is available upon request.

 

Vendor rights

We reserve the right to refuse service to anyone. If our staff feels unsafe or equipment is being mishandled, we may shut down the event. In such cases, all fees paid will be forfeited.